Shipping & Delivery Policy | Al Sahel Trading Company

Shipping & Delivery Policy | Al Sahel Trading Company


At Al Sahel Trading Company, we are committed to providing a reliable, fast, and secure shipping experience across Saudi Arabia. We partner with trusted logistics providers to ensure your order reaches you in the best condition and within a reasonable time frame.


Our Shipping PartnersWe ship exclusively within Saudi Arabia using the following trusted carriers:

  • Aramex
  • SMSA Express
  • J&T Express
  • Aymakan
  • Careem (for selected areas and express delivery)

The shipping provider is selected automatically based on your delivery location and package details to ensure optimal speed and service.


⏱️ Delivery Timeframe

  • Order Processing: 1–2 business days
  • Estimated Delivery Time: 2–5 business days (depending on your city and courier availability)
Delivery times do not include weekends or public holidays.

Shipping Fees

  • No free shipping is currently offered.
  • Shipping costs are calculated automatically at checkout based on your address and package weight.

Order Tracking

Once your order is dispatched, you will receive a tracking number via WhatsApp or email. You can use this number to track your shipment directly with the assigned courier.


⚠️ Important Notes

  • Please ensure that your shipping address and phone number are accurate to avoid delays.
  • If delivery fails due to incorrect address information or absence at the delivery time, the customer will be responsible for any reshipping fees.
  • While we work with top-tier logistics companies, Al Sahel Trading Company is not liable for delays caused by third-party carriers. However, we’re always here to support and assist.

Customer Support

For any questions about your order or delivery, feel free to reach out to us: