Privacy Policy – AlSahell.com | Alsahell Trading Co. – Al Yafie Branch

Welcome to Alsahell Trading Co. – Al Yafie Toys & Boutek Al Yafie, your trusted online store in Saudi Arabia.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at our website: https://alsahell.com.

1. Who We Are

We are a registered Saudi company operating via the Salla eCommerce platform, offering a variety of high-quality products including:

Women’s clothing
Toys
Bicycles and scooters
Baby supplies

Our services are currently available to customers within Saudi Arabia only.

2. What Information We Collect

When you visit or make a purchase from our store, we may collect the following data:

Full name
Mobile number
Email address
Shipping and billing addresses
Order history and preferences
Payment information (processed securely via third-party gateways – not stored by us)
IP address, browser type, and device information (for analytics and security)

3. How We Use Your Information

We use your personal information to:

Process and ship your orders efficiently
Send order confirmations and updates
Provide responsive customer support
Improve user experience on our website
Prevent fraudulent activity and ensure platform security
Analyze traffic and customer behavior via tools like Google Analytics

4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to:

Remember your login session and preferences
Enhance website performance and personalization
Collect anonymous traffic data for analytics

You may disable cookies from your browser settings. However, some features of the site may not function properly.

5. Data Sharing with Third Parties

We do not sell or rent your personal data to any third parties. However, we may share essential data with trusted partners such as:

Shipping and delivery service providers
Secure payment gateways (e.g., STC Pay, Mada, Visa/Mastercard)
Analytics tools like Google Analytics

All third parties are required to follow strict confidentiality and data protection practices.

6. Data Protection & Security

We take your data protection seriously. Our website and systems use:

SSL encryption (HTTPS)
Firewalls and anti-fraud measures
Access controls to limit internal data visibility

We follow industry best practices to safeguard your information.

7. Your Rights

As a user, you have the right to:

Access your personal information
Update or correct your data
Request deletion of your personal data
Object to the use of your data in certain cases

To exercise any of these rights, contact us via:

Email: [email protected]

Phone: Please provide a number if you wish to include it

8. Legal Compliance

We are committed to complying with all applicable privacy and data protection regulations in Saudi Arabia, including those related to eCommerce and digital consumer rights.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our operations or applicable regulations.

Any updates will be posted on this page with the new effective date.

Last Updated: July 25, 2025

Shop confidently with Alsahell.com – Your privacy is our priority.